Shipping & returns

Demo policy draft. Replace this text with your brand’s actual policies and approved US terms before launching.

DRAFT — Confirm every point with the fulfillment partner and have this policy reviewed before launch.

Where we ship: the 50 United States and Washington, D.C.

Shipping cost: free on every subscription box. One-time orders ship for $5.95, free on orders of $75 or more.

Delivery: [define the processing time]. Delivery usually takes 3–5 business days.

The Cat-Approved Guarantee: if your cat won’t eat everlife.cat, or you’re not happy for any reason, email hello@everlife.cat within 60 days of your first order and we’ll refund it in full. No need to send anything back. [Define the exact scope: first order only, or every box received during the first 60 days; one claim per household.]

Damaged or missing box: [define the claim window and the replacement process].